Privacy Policy

Controller for data processing on this website:

Algora Market AG

Bahnhofstrasse 21, 8001 Zurich, Switzerland

Email: [email protected]

Phone: +41 44 552 00 00

Data Protection Officer: Dr. Thomas Müller

We collect and process the following personal data:

• Identification data (name, date of birth, nationality)
• Contact data (email, phone, address)
• Financial data (account information, transaction history)
• Verification data (ID copies, proof of address)
• Technical data (IP address, browser, device information)
• Usage data (login times, platform activities)

Processing is based on:

• Art. 6(1)(b) GDPR: Contract fulfillment
• Art. 6(1)(c) GDPR: Legal obligations (AML, Meridian Financial Board regulations)
• Art. 6(1)(f) GDPR: Legitimate interests
• Art. 6(1)(a) GDPR: Consent (where applicable)

Your data will be shared with the following recipients:

• Custody banks and clearing houses (Clearstream, SIX Group)
• Payment providers and partner banks
• Compliance partners (Chainalysis for blockchain analysis)
• Regulatory authorities (Meridian Financial Board, EuroTrust Authority) when legally required
• IT service providers (strictly contractually bound)

Transfers to third countries only occur in compliance with EU Commission standard contractual clauses.

We store your data:

• Contract data: 10 years after contract end (legal retention requirement)
• Tax-relevant data: 10 years
• AML documentation: 10 years
• Technical logs: 90 days
• Marketing consents: Until revocation

You have the following rights:

• Access: Information about stored data (Art. 15 GDPR)
• Rectification: Correction of inaccurate data (Art. 16 GDPR)
• Erasure: Deletion under certain conditions (Art. 17 GDPR)
• Restriction: Restriction of processing (Art. 18 GDPR)
• Data portability: Receive your data in structured format (Art. 20 GDPR)
• Objection: Object to processing (Art. 21 GDPR)
• Withdrawal: Withdraw given consents (Art. 7(3) GDPR)

To exercise your rights, contact: [email protected]

• 256-bit SSL/TLS encryption of all data transfers
• ISO 27001 certified information security management system
• SOC 2 Type II audited security controls
• Regular penetration testing by independent auditors
• Multi-factor authentication
• Encrypted storage of sensitive data

We use the following types of cookies:

• Necessary cookies: Required for website operation
• Functional cookies: Store your preferences
• Analytics cookies: Improve our services (only with consent)

You can disable cookies in your browser settings.

You have the right to complain to a supervisory authority:

Switzerland:

Federal Data Protection and Information Commissioner (FDPIC)

Feldeggweg 1, 3003 Bern

Germany:

The competent state supervisory authority of your federal state