AlgoraMarket
Troubleshooting

I'm not receiving notifications or emails

Notifications reach you in three ways: the in-app bell, browser push, and email. If push notifications aren't arriving, make sure you enabled push in your notification settings and that you allowed notifications for the site in your browser's permission prompt (a blocked permission or re-installed browser will stop them). The in-app bell updates while you're logged in — refresh the page if it looks stale. For emails, check your spam/junk folder and confirm your account email is correct (email is the address you registered with and is fixed on the account). If you previously unsubscribed, marketing emails will stay off, but account and transaction notifications still show in the bell. If issues persist, contact support.

  1. 1Open your notification settings and turn on push (and email) notifications.
  2. 2When the browser asks, allow notifications for the site; if you blocked it before, re-enable it in the browser's site settings.
  3. 3Refresh the page to update the in-app bell.
  4. 4For email, check spam and confirm your registered email is correct.

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